Patient satisfaction analysis after interaction with emergency department clinical staff through interpreters
نویسندگان
چکیده
منابع مشابه
Patient satisfaction in a Moroccan emergency department
BACKGROUND Measuring healthcare quality and improving patient satisfaction have become increasingly prevalent, especially among healthcare providers and purchasers of healthcare. Currently, research is interested to the satisfaction in several areas, and in various cultures. The aim of this study was; to confirm the reliability and validity of the Arabic version of the Emergency Department Qual...
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OBJECTIVE To measure communication loads on clinical staff in an acute clinical setting, and to describe the pattern of informal and formal communication events, Australia. DESIGN Observational study. SETTING Two emergency departments, one rural and one urban, in New South Wales hospitals, between June and July 1999. PARTICIPANTS Twelve clinical staff members, comprising six nurses and si...
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Methods The group of persons to be included in the study were patients in medical reception and they were all medical patients, apart from patients who were very acute influenced and therefore could not participate. Patients received a questionnaire. In the questionnaire the patient considered the waiting time in medical reception and the nurses and doctors treatment of the individual patient. ...
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ژورنال
عنوان ژورنال: Trauma and Emergency Care
سال: 2019
ISSN: 2398-3345
DOI: 10.15761/tec.1000177